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"Your
Guide" section is an easy and complete reference of important
information you need to know about your Health Care Agreement.
This section has been prepared specially to guide you on how
to avail of the preventive, diagnostic and treatment services
enumerated in your contract. Upon
approval of your application for membership with PHILAMCARE,
you will be provided with a PhilamCare Health Care Kit comprised
of the following:
1. Your
Health Care Agreement
2. Your PhilamCare Membership Card
3. This "Your Guide" procedure booklet
4. Updated list of PhilamCare out-patient clinics and affiliated
hospitals
The Health
Care Agreement, together with the application form, AD & D
Insurance certificate (if applicable), Full Service Hospital
and other endorsements, constitute your health care services
contract with PhilamCare. In order for you to maximize your
availment of benefit entitlements, you are advised to read
and understand the Agreement thoroughly.
If you
are a member of a Group Coverage, your Health Care Agreement
is contained in a Master Contract issued to your employer.
This is a voluminous document which cannot be included here.
PhilamCare
is committed to serve you. You can help us meet this commitment
by familiarizing yourself with your health care plan and letting
us know of any difficulty you may encounter when availing
of your benefit.
Hospital
Coordinators and Liaison Officers assigned to the different
PhilamCare affiliated hospitals will look into your health
plan related needs during your confinement.
Finally,
our Membership Relations Department shall also be
glad to help you with any problem that may arise concerning
your health care plan.
Rest assured
of our unfailing concern for your continued good health.
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